There are a lot of problems with the instant viewing system, including subtitles and director's commentaries, and other things. It's annoying yes, but they'll have it all fixed eventually, and who knows maybe eventually we'll get to choose the aspect ration, and subtitles, and whatnot just like with a DVD.
If it really costs nothing, and people say that's exactly what it's worth, then what's your problem with that?
(But obviously, the "free content" thing is ridiculous anyway. When my account was on hold and I wasn't paying them monthly, I somehow couldn't convince Netflix customer support people to let me continue to use IW. Hadn't they heard it was free?)
When I signed up, they already had instant watch. And instant watch played a part in my decision to sign up. So you could say, instant watch is $18 a month, plus I get 3 DVDs at a time free! Wow, free DVDs!!!!!
Instant watch is part of the package that people sign up for. They deserve the same level of quality from it that they expect from the rest of Netflix's service.
So you could say, instant watch is $18 a month, plus I get 3 DVDs at a time free! Wow, free DVDs!!!!!
As someone said above, it's all semantics, isn't it? But here's the real kicker - once Netflix is able to offer the same level of quality with its Instant Watch service that you expect from the rest of its service, you will also be expected to pay more. So, until then, enjoy the free Instant Watch!
Speaking of quality, I watched Cashback tonight (great movie btw), and noticed a weird pixalation all during the film. It seem to cycle at about three seconds, the picture would be perfect then slow degrade becoming more pixalated as it played for about three seconds. Then it would instantly pop back to perfect and the whole process would repeat over and over for the entire film. Very strange, I've never had that happen before.
No, it isn't "just" semantics. I pay for it, and so do you. Issuing defective movies and justifying it because it's "free" is like saying, "Hey, the french fries are stale, but they give you twice as much!"