Netflix Movie Fans

I started this topic before but didn't get any help...
when I click play, it promts me to install a window media component for playback. I click install and it starts downloading, but then says that it can't upgrade the component. I have the latest windows media player and I use enternet explorer. WHy? what should I do? I use vista and I think version 11 wmp... i m going to try to call the support but I was on hold for too long ...

Views: 617

Reply to This

Replies to This Discussion

I just called- about 1 minute wait time. Try now. - 800-279-5688
What's the wait time now?
Call and you'll find out.
if you have a firewall or some kind of security software on your computer, disable it and try again...might work
"I started this topic before but didn't get any help..."

Why would you think repeating the same question would yield different results?

You should call tech support. If the hold time is long for some reason, make sure you're calling the correct number (there's a different number for WI) so at least you're waiting in only one support queue and not two.

And if you want to be a good Netflix community member, you can post back here with the solution, if there is one, to help other members who might have the same problem.

Good luck!
Well, I called and here it is : i have two computers, so it doesn't let me play on the second one, only on the original one... so that is why it wouldn't let me :( sad though... i hate when they limit it to only one computer...
sad though... i hate when they limit it to only one computer...

That is not accurate.

I have 2 PCs...both can run instant movies with no problem. One of the PCs even has that POS that is Vista as its OS.

You just can't have 2 movie windows open simultaneously. Or I presume you can't watch 2 different movies simultaneously on different computers from 1 account. But I've never actually tried to test the latter.
From NF's help section:

Some membership plans allow you to watch simultaneously on more than one PC at the same time (for example, watching a movie on your laptop while another family member watches on a PC in another room ).

1-disc plans may watch on one device at a time, 2-disc plans on up to two devices at the same time, 3-disc plans on up to three devices, and plans with four or more discs on up to four devices simultaneously.

In addition, due to requirements from content providers, there's a limit to the number of unique devices each account can use to watch instantly over the course of a year. Each Netflix account may watch instantly on up to four unique PCs over the course of 12 months.


Hope this helps! :)

RSS

Badge

Loading…

Latest Activity

Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
" "
2 hours ago
Nerves replied to The Professor's discussion 'What did you watch today? v 35.0'
"The Adventures of Huckleberry Finn (1960)One of the last films directed by Michael Curtiz (who started directing in 1912 and whose credits include 'Casablanca') is a rather kiddified version of Mark Twain's novel. The…"
3 hours ago
Nerves replied to The Professor's discussion 'What did you watch today? v 35.0'
"Alina (1950)Gina Lollobrigida stars as a simple mountain woman who stands in for her ailing husband in a smuggling racket along the border of Italy and France. So-so film is made even worse by the English dubbing. Can't really recommend it…"
18 hours ago
Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
yesterday
Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
" "
yesterday
Nerves replied to The Professor's discussion 'What did you watch today? v 35.0'
"Girl in the News (1940)British crime thriller/courtroom drama by the director of 'The Third Man'. Margaret Lockwood plays a nurse who is suspected of foul play when her invalid employer overdoses on sleeping pills. Though she is…"
yesterday
Nerves replied to spiderpig's discussion 'Pics or GTFO V4.0'
""Nothin' else was built the same,Nothin' in the worldAs the soft and wavy frameLike the silhouette of a dame!""
yesterday
Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
Wednesday
Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
Wednesday
Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
Wednesday
Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
Wednesday
Netflowers replied to spiderpig's discussion 'Pics or GTFO V4.0'
" "
Wednesday

© 2014   Created by eviltimes.   Powered by

Badges  |  Report an Issue  |  Terms of Service