How do you contact support?

[mpowell]

I've been trying to figure out how to contact netflix customer support asking them a question about their service. I'm in France, so I'm not going to call their support number internationally. Even if it's a 1-800 number, I think it's still going to cost me minutes. I'm looking for an email address or an online submission form. The contact customer support link takes me to an endless and unhelpful loop of FAQs. Does anyone know how to do this?

[spiderpig]

There is no contact email unfortunately, so you will need to call them using the 1-866-716-0414 phone number.

[mpowell]

Sweet. :) I guess I will start another discussion with my actual question, then.

[spiderpig]

Well we don't actually work for Netflix so if you have a question for them it's better to call them.

[beeswax]

The only other thing I can suggest is that you try doing a search here (upper right corner - search box) to see if people have already discussed something like your question. Or do the same thing on the official Netflix blog (upper left corner - search box).

Good luck!

[Muffy]

France??

Do y'all really eat frog legs over there everyday?!?!?!? That's soooo nasty....

[ewd76]

They taste just like chicken. Seriously they do. I had always wondered about that.

[mpowell]

Well, if you think frog legs are gross, you must have never heard of escargo... :) actually, I'm American, just staying here 6 months.

[Muffy]

ewwww....I hear those Frenchies also like to eat snails!!!

Come back to America and I'll get ya a BIG MAC to wash away the frogs and snails!!! LOL

[Knaldskalle]

I'd rather have a snail than a Big Mac...

[Cheryl]

Me too.

[Knaldskalle]

Yeah, it'll cost you minutes to call Netflix if you're abroad.

[Biff]

So chicks can't call for free?