Netflix Movie Fans

Hi, I just joined Netflix, and one of the main reasons for joining was to use the instant watch service; however, I've been disappointed, as several of the films I've selected (so far Dirty Harry & Dead Ringers) have been in 4:3 as opposed to their original 1.66:1 & 2.35:1 aspect ratios respectively. It appears that the pan & scan versions of the film are on the site. Why is this? Is there any way to access the widescreen versions? Thank you.

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That's odd. I think all of the films I've watched on IW were in their original aspect ratios. Just checked & hadn't noticed that it doesn't tell you whether they're widescreen or they've lopped off 1/3 of the film. My first thought was that the Starz films might be more likely to be 4:3, but both of those you've watched weren't on loan/lease/whatever from Starz.

I'd encourage you to call Netflix customer service to ask. If you haven't done it before, it'll probably be your most pleasant toll free call this decade. They answer quickly. They're trained to be able to answer questions--they're not the morons you frequently get dialing toll free numbers. They're also very nice--I think Netflix may pass around a bowl of Prozac or something every few hours.
If I can remember correctly .... I think every Starz Movie I have watched on Instant Watch has been the shitty Fullscreen Version.. It is quite disappointing.
Most of the ones I have watched on Netflix from Starz have been wide screen, although when you stream the Starz channel it is always full screen. It was the same way with Vongo.
This is, imho, serious enough that someone from Netflix should address it, if possible. I know there have been issues with the new Starz movies (blur and/or low resolution), but it's just not right to change the format from one to the other.
Thanks everyone for your replies. Does anyone know who we might contact to try and get this issue addressed?
Here's the contact phone number to call Netflix 1-866-716-0414.

It'll probably be a good idea to have specifics ready, which movies and formats.
Hey, I just contacted Netflix support regarding this and they said that the instant watch streams match whatever content the distribution companies provide to Netflix, and that Netflix has limited control over whether or not the stream is in the original aspect ratio. That's disappointing--I wish they would at least display somewhere on the Instant Watch page what aspect ratio the film is in.
I would take a tougher stand, if I were Netflix. If the distributor doesn't deliver in the original format, no instant streaming, then. No income for the distributor or studio. Deliver the correct product or forget it.

We should consider starting a thread that lists movies that have the wrong format. In the IW group, perhaps?
I agree. Its unbelievable that in 2008 pan and scan still exists.

For the Starz movie, blame Starz. If you watch their premium movie channels on cable, they are almost always 4:3. Having said that, about 50% of the Starz on IW that I've seen were widescreen.

But Netflix should be more diligent with their own IW features. I've immediately turned off movies that have strong visual sensibilities like Being There or Lock, Stock and 2 Smoking Barrels when I saw they were 4:3. Its really disappointing that Netflix seems so careless about something like this. If, as they claim, its out of their control, then the very least they can do is mention the aspect ratio on the IW movie page so people don't have to waste their time Qing movies they won't watch.

2008? Pan and Scan? (shakes head and grumbles)
I'll second that.
This is my biggest "Bah, humbug!" about cable tv movies, and thank you for the heads up now that my Mac is finally (this week!) able to use IW. (*waves arms in glee like an excitable Kermit* Yaaayy!)
I saw a topic elsewhere for errors and glitches in Instant Watch films that was making a list of films with glitches--do you think these films with aspect ratio issues should be added to that list, or would it make more sense to start another thread devoted to listing films where the aspect ratio is screwed up?

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