Watching instant movies - volume way too low. I cranked up the volume to max on both the movie volume slider and also on Windows. Can hardly hear the movies (multiple movies). Same problem on 2 different computers. One is a new laptop with all Windows Updates applied - running Vista. Other is a Dell desktop running XP-Pro with all Windows updates applied. I called Netflix and they had me purge the Silverlight - did not help on either PC. They said to update my PC. I told them that I have all updates current. They had no other suggestions. I'm on Time Warner RoadRunner's fastest service. Video quality is fine. Any ideas???