Netflicks poor customer service

Recently returned a collector edition 1st disc of Fellowship of the Ring instead of the movie I had rented.Called them immediately, they had not received it yet.Asked they return it to me when they received it. Nope, they could not. Yes it was tracked upon receipt, so if they repackaged mine as the returned Cave, the could locate that package ,find my file in the Cave sleeve and return it. Problem?They have no system to do this. My collector series is now incomplete cause they don't care .They won't replace the set, they will give me some kind of credit on my account. Not acceptable.They have gotten to big to care, be careful with them.Don't recommend them to people. I am sending a mass e-mailing to the over 200 friends and family to let them know about it and if they are not members, letting them know not to join Netflicks. I am sending a complaint to the Attorney General and finding other ways to pursue this, but BEWARE, THEY DON'T CARE!! JOIN BLOCKBUSTER OR ANOTHER COMPANY WHO WILL...

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Permalink Reply by jeldobar on December 3, 2008 at 6:35pm: you are an idiot that deserves everything that happens to you; ▶ Reply to This

Permalink Reply by jumpspeed on December 3, 2008 at 6:38pm: I said the samething to mother Teresa.; ▶ Reply to This

Permalink Reply by ginny on December 4, 2008 at 3:49pm: That's an intelligent response. Ditto; ▶ Reply to This

Permalink Reply by Mort in Detroit on December 5, 2008 at 4:23pm: Intelligent response or not, you're still an idiot.; ▶ Reply to This

Permalink Reply by jeldobar on December 3, 2008 at 6:41pm: well said Aces ... i've just lost all patience; ▶ Reply to This

Permalink Reply by ginny on December 3, 2008 at 6:50pm: You seemed to have lost more than that. I really can't waste any time on someone of your calibar...; ▶ Reply to This

Permalink Reply by jeldobar on December 3, 2008 at 7:04pm: You seemed to have lost more than that

You're right .. I do have some anal leakage from all the fatty foods I've been eating lately; ▶ Reply to This

Permalink Reply by Aces on December 3, 2008 at 7:07pm: OK - I feel for you, kinda. But really, look at the situation. Why not think "oh fuck - I screwed up" let me go on this forum and beg for some help here from these people".

But no - you come on hating and some of us will hate back!

Ginny, as Spiderpig said - we've seen this before. And I responded differently when someone pleasant asked for HELP. We gave them good advice and she got her dvd back.

But you - you threaten Netflix with Blockbuster - OMFG - be gone - good luck - get ovea yaself.; ▶ Reply to This

Permalink Reply by Mort in Detroit on December 5, 2008 at 7:36pm: Only people of high caliber spell it "calibar" when spell check automatically underlines it, or can't even spell the name of the company they purport to hold a gripe against.; ▶ Reply to This

Permalink Reply by Knaldskalle on December 7, 2008 at 6:16pm: The OP has shown no attention to details, such as returning the correct discs, so how can you expect attention to such small insignificant things as spelling?; ▶ Reply to This

Permalink Reply by Headcheese on December 19, 2008 at 5:07am: Yes I'm sure when she fills out the report to the Attorney General siting Netflicks for not caring about her dvd that they will certainly link that company to some cheap Hong Kong version of Netflix and she will surely get a dvd from them or perhaps the complaint will simply languish in the netherworld of bogus customer complaints down at the BBB.; ▶ Reply to This

Permalink Reply by jeldobar on December 3, 2008 at 7:44pm: ok ok ... you got me .... but i usually would never swear at them in the past ... but i've also ignored a whole bunch of these posts .... so now its just fun to call them names because no matter how well things are explained to them they never get it.

Aces .. i can't even count the amount of times you've tried very kindly to explain stuff to people.; ▶ Reply to This