Netflicks poor customer service

Recently returned a collector edition 1st disc of Fellowship of the Ring instead of the movie I had rented.Called them immediately, they had not received it yet.Asked they return it to me when they received it. Nope, they could not. Yes it was tracked upon receipt, so if they repackaged mine as the returned Cave, the could locate that package ,find my file in the Cave sleeve and return it. Problem?They have no system to do this. My collector series is now incomplete cause they don't care .They won't replace the set, they will give me some kind of credit on my account. Not acceptable.They have gotten to big to care, be careful with them.Don't recommend them to people. I am sending a mass e-mailing to the over 200 friends and family to let them know about it and if they are not members, letting them know not to join Netflicks. I am sending a complaint to the Attorney General and finding other ways to pursue this, but BEWARE, THEY DON'T CARE!! JOIN BLOCKBUSTER OR ANOTHER COMPANY WHO WILL...

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Permalink Reply by Knaldskalle on March 28, 2009 at 2:58pm: You don't happen to be the AG of MA - and the son of ginny? :-); ▶ Reply to This

Permalink Reply by JDoors on March 28, 2009 at 8:23pm: You know someone this happened to and it turned out okee-dokey? Gee, I wonder what the OP did wrong? :D; ▶ Reply to This

Permalink Reply by Aben Rudy on March 29, 2009 at 1:28pm: I hope you told your 200 friends and family the exact story you've given us. They, too, may need a laugh.; ▶ Reply to This

Permalink Reply by JDoors on March 30, 2009 at 11:47am: If the story's true, I suspect the OP's friends and family come from a culture of; expecting others to fix their mistakes for them, believing others owe them whatever they ask for no matter how out-of-proportion that might be to the harm done, if any, who make empty threats of legal action without understanding the legalities involved, if any, nor do they care about those who wind up paying for all that as long as it's NOT them. They'd all be rooting the OP on.; ▶ Reply to This

Permalink Reply by Pihk on March 30, 2009 at 12:19pm: So ginny works for AIG???; ▶ Reply to This

Permalink Reply by JDoors on March 30, 2009 at 1:20pm: That wasn't exactly the culture I was thinking of, but good call!; ▶ Reply to This

Permalink Reply by Biff on April 30, 2009 at 10:07pm: Actually I believe the OP. I reported my half eaten pop tart that I sent to Netflix to my good buddy Barry Soetoro (alias Barack Obama) and he made Netflix buy me a Lambogeeknee.?... Labbro..?.. a really fast foriegn car to replce it. thatz when I joinned Block luster. NET FLIXZ SUCZ!!!; ▶ Reply to This

Permalink Reply by Pihk on May 1, 2009 at 4:52am: Barry Soetoro (alias Barack Obama)

Oh man, PLEASE keep pushing this highly effective meme. It's been working so well for y'all.

OH!!! And that bipolar fascist/socialist/FEMA camps dictator PLUS effeminate gentle meek foreign appeaser all wrapped in the same guy thing too!

That shit cracks me up.; ▶ Reply to This

Permalink Reply by Biff on May 9, 2009 at 1:34am: Lol.; ▶ Reply to This

Permalink Reply by Pihk on August 27, 2009 at 9:28pm: HAHAHAHAHA OMG....Obama...PLUS...FOOD STAMPS!!...LOL.... wait....uhhhh...What's the joke?

Do you even know?; ▶ Reply to This

Permalink Reply by Biff on August 30, 2009 at 5:28pm: I think that's how Barry is gonna help me buy new pop tarts to go with that there laambogeeknee he made Netflicks buy me.; ▶ Reply to This

Permalink Reply by karen clancy on May 6, 2009 at 12:37pm: I LOVE NETFLICKS!!!!!!!!!!!!!!!!!!!! I have been with numerous other companies and NETFLICKS is the best by FAR!!!!!; ▶ Reply to This