I havent usually read this complaint in forums like this one, but i find this to be a very important problem in Netflix.
Many films in Netflix are not being shown as they should. Some very wide films, that usually appear with black bars on top and above the image, are cutted to fill a standard television screen.
I dont understand the reason in this. Ive never heard of anyone not wanting to see a movie cause it had black bars. But I myself dont want to see films cropped like that.
Why is this?
Let me explain.
We know that films can tell stories. But the story in a film is not only told with the dialogue, but also with the image. You could see a film were two characters talk to each other, while another sits and waits. What if you couldnt see the one that waits? You could still hear the conversation, but you would lose the information on an entire character. Why was he waiting? Didnt he had anything to say? Was it because he didnt want to get involved? We would never know. We dont even know he was siting there in the first place. All this questions are gone if the film is cut and you lose a small part of the image.
This happens in Netflix with some films, and it should stop. No one wins with the situation as it is.
I made this website were I am going to post screenshots of both versions of the films to compare the results. I am doing it cause I want people to be concerned about it. To realize what a problem is. Please do not consider this as Spam.
They're probably sending you the TV pan and scan versions. I don't understand it either. Why would anyone want to watch a chopped up film? But they do. And some of them get mighty riled up about the "black bars". Enough so that you can still find discs of the pan and scan versions for sale (especially at places whose names end in "mart".)
Best you could do with Netflix is call CS and see if they can send you a disc with the proper aspect ratio. They might even be able to help you find it on IW, you never know.
Nothing new and we have discussed this here. Netflix has been doing this for years.
The problem I seem to have is subtitles getting cut off the bottom of the screen. That's when Netflix even offers foreign films with subtitles.
Have you tried adjusting the height of your picture? Or raising it's centering function?