Netflix Movie Fans

Hey, I just got a new Samsung BD-P1600 BluRay Player. I have set up Netflix streaming, but last night I was just using it for the second time to watch Paul Blart: Mall Cop, but it kept freezing in the middle of the movie. I had to rewind and fast forward to the spot I was at and it didn't to it again for that spot, but 5- 15 mins. later it did it again. What should i do to fix this problem... or is it just that certain movie? P.S. Can I have 2 BluRay players and stream to both on the same Netflix plan (8.99 a month one)? Thanks in advance! :-)

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Oh ya, I saw that. I reported the problem about the movie I watched. (Paul Blaurt: Mall Cop).

P.S. What does "FWIW" stand for? :-)
For What It's Worth

GTH (Glad to help)
I am having a lot of problems today (1/2/2010) watching streaming movies. Normally I am able to watch them fine, but right now I can hardly go four minutes before the stream freezes. It doesn't seem to matter what I watch. My network connection seems generally fine.
I am having the same problem today. Four minutes or so and it stops. I have reported the problem on the website so hopefully with the amount of people reporting the same problem we can get some sort of resolution.
I have this exact same problem. Got a Samsung BD-1600 for Xmas & finally got it set up. Previously had Netflix account which streamed standard def (SD) to laptop just fine. Have watched a few movies in SD via streaming on the TV (also Samsung, but that shouldn't matter) & it worked just fine. But last night we tried to watch a video in HD streaming (episode of The Office, only 23 mins long), but I had the start/stop issue which made viewing impossible & frustrating as all *#@%&. Download would begin & quality bar was highest (5 bars). Picture looked great - if this is only 720p, it's nice. Looked like 1080i/p. :)

Then the problem began: after about 5 mins (20% of total time) the image froze. Had to kick out to menu screen then restart (overlapping the previous scene ... watching each scene - no matter HOW funny - gets old by the 3rd time!). Funny this is that I was unable to rewind to beginning OR continue buffering to end ... only had the 5 or so minutes (not sure exactly how much) each time. This makes NO sense! In utter frustration, I finally gave up ... then tried a SD movie just to see if it mattered. Unbelievably, even the SD movie froze up in the same way, after having worked fine earlier.

What I can't figure out is where the video is supposed to be buffering TO? For example, DirectTV stores the buffer & recorded video on the DVR hard drive. Would using the USB drive improve the buffer??? I know this is needed for BD Live content (which I haven't tried yet). I DO have a firewall set on my network (and I ain't leavin' my back door wide open just to watch TV, so that's not the answer). This WAS at about midnight on Sat/Sun, so bandwith might have been low as so many users would be online ... but again, connection speed can't be the answer.

Internet download speed is absolutely NOT the problem!! I have Comcast cable internet, and for all the annoying probs w/ them, they provide a FAST connection. I just double-checked the speed, and came in at 23MB/s download & exceptional "ping" connectivity. No other PCs were in use at the time of the problem, but given that bandwith I can't even imagine that would matter.

I'd be awfully disappointed if there isn't a simple fix to this prob. I like Samsung products, but also know that when there are problems (and they DO have their share!) the customer service is non-existent (based on numerous comments I've seen). I chose the Samsung player after A LOT of research & kicking around options PRECISELY BECAUSE IT STREAMS NETFLIX!! The choices for streaming vid were this, the LG, Roku, or X-Box/Wii. Now I discover that Sony just added Netflix streaming to their players ... I still would have picked Samsung b/c it's the brand I'm most loyal to (note the TV). But still ...... doesn't matter how much I like it if one of the two major reasons for the purchase (play Blue-Ray & streaming vid) just doesn't work right. x(

I scoured the Samsung user's manual & Netflix FAQ (which has shocking scant info on this type of issue). Nuthin' .... nada .... this post is far & away the best info I found. Apologies for the long post, but I can use any help you may have.
Yep, mine does the same thing on replay - going back to the revious beginning point before the freeze - really weird.
I have the same exact problem with the same blu-ray player.
I've just ordered the Samsung BD P3600, but I've been using Netflix with my HD Tivo. I've discovered that I can't use my computer while streaming movies, or the movie stops, freezes, etc. However, when I'm not using the internet connection (Comcast's highest speed) for anything else, the movie plays fine.

I was wondering, if a certain time of day with increased internet traffic would also influence the streaming from Netflix. If I also experience the problem with the Samsung, as described in this thread, I will be sending it back, but i've also read favorable reviews on Amazon.
Hi Sandra,

I thought about this because when it first showed up I was downloading a large file. However, later when the computers were on and there was no active internet activity we still had problems and later yet when we closed our laptops we were still having problems.

Lastly, this was happening to us about 9-10 pm (pst) in a residential neighborhood via a Cable modem and we pay for fast service.

I have to admit that since this occurred I've been somewhat shy about trying again. It was not a pleasant experience.

BTW, since I reported this to NetFlix, I've been overwhelmed by their silence on the issue.

They need to speak up and do so quickly before a backlash kicks in.
There are many conversations about this going on in our Instant Watch Help Center.
http://community.netflix.com/group/iwtechsup
same problem & I know it is not my internet connection because i have a roku player. Tested both playing the same movie at the same time on 2 different tv's. the roku works fine but the samsung 1600 freezes.
Well, if it works on the Roku, odds are it's the Samsung that has a problem, wouldn't you say? We've had a lot of complaints involving Samsung players in the IW Help group.

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