Netflix Movie Fans

When we are watching the movies, the netflix constantly stops and says..." retrieving". It happens with every movie and the interuptions are approximately 5-6 times during any movie. Anyone have any ideas as to why and anything anyone can think of to help? Would be greatly appreciated.

Thankx

Staci

Tags: buffering, ps3, sony

Views: 1279

Replies to This Discussion

When you say "retrieving", you mean "buffering"?

 

What kind of internet connection do you have? Can you post a screen shot of the message the next time it shows up? Is there an "error code"?

Sorry, yes it says "buffering". But it is constantly throughout every movie and the internet connection I have is "Clear". We have that service through Clear. There is no error code, but I will definately take a pic of the message when we watch Netflix tonight and post it for you. Thank you so much for your help.

OK. A screen shot will help to get an idea of what's what. Do you know how fast is your connection through "Clear"? Cable? DSL? Other?

 

Also, if you have other "stuff" going on at the same time, it will slow the Netflix streaming connection. For example: When I update my itunes podcasts and its downloading the latest ones, if I'm also watching a streaming title, it will stop to buffer.

I'm having the same constant buffering with a Sony BDP-370 bluray.  I've troubleshot with 3 other peices of equipment and the only one that gives me a problem is the BR player.  I've decided to contact Sony since I'm 99.99% convinced it's their issue and not Netflix.
Any sort of interruption, bottleneck, or usage of your bandwidth can cause the need to repeatedly stop to buffer. Also network problems with the ISP could cause this as a symptom of a network issue. This all assuming that the speed of your service is more than sufficient to steam the title.

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