When we are watching the movies, the netflix constantly stops and says..." retrieving". It happens with every movie and the interuptions are approximately 5-6 times during any movie. Anyone have any ideas as to why and anything anyone can think of to help? Would be greatly appreciated.
When you say "retrieving", you mean "buffering"?
What kind of internet connection do you have? Can you post a screen shot of the message the next time it shows up? Is there an "error code"?
OK. A screen shot will help to get an idea of what's what. Do you know how fast is your connection through "Clear"? Cable? DSL? Other?
Also, if you have other "stuff" going on at the same time, it will slow the Netflix streaming connection. For example: When I update my itunes podcasts and its downloading the latest ones, if I'm also watching a streaming title, it will stop to buffer.