Netflix Movie Fans

Recently purchased a recently released wifi capable Sony BDP-S570 Blu-ray player, which has wifi and Netflix. I thought this would make our Roku redundant. But so far, Netflix playback is terrible. I have the latest firmware and my network and internet connections are very fast. And playback on the Roku always was and still is nearly flawless. The Sony will buffer and load endlessly and I'll switch to the same movie on the Roku and it will play fine. They are sitting right next to one another.

Anyone else with similar? Suggestions? There aren't many configuration options on the Sony to even try. Hard to believe it's so bad as to be nearly unusable, it's not rocket science and Sony should have this down by now.

Tags: choppy, playback, BDP-S570, Sony, bdp, bdp-s570, sony

Views: 29827

Replies to This Discussion

Hi Mig,

I have the Sony BPD-460N and the streaming play is a bit jerky. This seems to be one of the major criticisms with the Sony players. Other than streaming, the player works quite well. I've got a cable connection to my router and have a 15/5 internet connection, so it should be flawless.
Since your Roku's doing well, the cheapest troubleshoots are to move the unit to a good signal or wire it. If - as Hokiedad suggests - the problem really is a pathetic wireless NIC, you may have to spring for a repeater.

What's your router? The Sony page for your unit says, "Wireless connectivity requires a home network with an 802.11 access point (802.11n recommended)."

Amazon On Demand content streams just fine


These problems are NOT network related (in fact, the Sony rep said I had a great connection getting over 15mbps down when last using Netflix)

I would say it's not the shitty NIC I suspected as long as Mig and Hokiedad's symptoms match yours. Thanks for the determined work, Funkybot. There's no way to focus on these problems without the owners of the units in question doing what you've done.
I have sony 570 bluray and Samsung 55"650 lcd tv.

When playing netflix hd movies with panning scenes, I get the choppy thing.

I was able to reduce the choppiness by turning on the tv's game play mode.
I just bought the Sony BDP-S570, and also have intermittent buffering issues (player stops for 5 seconds or so, every 5-10 minutes). Device is connected to DLink wireless-G router with Comcast cable internet.

I have used other devices (Wii, PS3) also connected wirelessly, for streaming Netflix with no issue. Internet speed tests confirm a 15.47 Mbps downstream.

I haven't seen the issue on the other streaming services yet, but then again, haven't used any of them as much (other than the NPR which is audio only).
My problems stopped when I switched to the 5GHz network in my dual-band N router. I could swear I tried to use the 5GHz earlier and the S570 couldn't see it, but now it can and it works very well. Not only without the buffering and choppiness, but visibly faster when it loads the images and such. There has been at least one S570 firmware update since I posted the above, so maybe one solved the other. I'm not going to go back to the 2.4GHz network just to check it, but if you have 5GHz capability, try that.
I just upgraded my firmware from M04.R.491 to M04.R.588 released today (6/9/2010). Some noticeable improvements are faster queue refresh, and better buffering... no issues yet (fingers crossed).

UPDATE spoke too soon, 11 minutes of streaming "24-Season 4 Ep 18" and I've experience three 10-15-second interruptions while buffering... Problem not fixed!

Improvements over firmware version M04.R.491:

* Adds support for 3D content
* Adds support for DLNA content
* Improves router connectivity

Benefits provided by previous upgrades and included in version M04.R.588:

* Improves compatibility to enhance interactivity with some BD-ROMs.
* Resolves an issue where video streamed over the Internet may be displayed at SD (Standard Definition) instead of HD (High Definition) even when using a high speed Internet connection (10 Mbps or more) and watching video that is provided in HD.
* Enhanced Gracenote Entertainment database browser features:
Adds new features such Related Information Browse and Contents Search to improve your Blu-ray Disc™ movie database.
* Enhanced photo slideshow:
Adds new visual effects and music to add to your photos when they are displayed on a TV.
* Improved Compatibility:
Adds compatibility with DTS Neo:6 to convert the audio into 5.1 or 6.1 channel format.
Just in case there are people using only wireless connectivity like I am who don't know this, you can update your player's firmware without attaching it to a network cable. (You can't update wirelessly because it resets midway through and loses the connection.) The Sony site has pages to download the firmware files and instructions on creating a CD-ROM you insert into the player to update the firmware. You only need to download the file and use an image burning program to create the disc. The free program ImgBurn works great and it's dead simple to use. Googling your player and the word firmware should do it, or you can navigate down through the menus at the Bravia site.
I, too, experience choppy play of Neflix with my Sony BDP-S570, both with wireless and wired connections. I called Netflix to report this and dropped an e-mail to Sony support linking this page. Sony's response was
that they were sorry about my issue but that the player is not known to be defective in any way and they are not aware of such an issue. With respect to the link to this page, they commented that they do not address comments published on, or quoted from non-Sony websites. They then provided a link to troubleshoot videos pausing or buffering that was of no help whatsoever. It is frustrating that they are not aware of this issue and it seems to me unlikely that it will be resolved.
I have finally resolved the issue of choppy feedback from Netflix. It was a setting on my Sony TV called CineMotion. This feature can be found under Video Options. It was set to Auto 1 by default. Upon changing it to OFF, all choppiness and dropped frames disappeared from Netflix streams.
I posted this hoping it could help others who may not have tried this option.
I totally agree that CineMotion is a terrible feature. I posted my findings with respect to CineMotion on this board hoping it would help others as it helped myself. Cinemotion obviously had something to do with the choppiness on my system or it would not have worked. I have now watched three complete Netflix movies in both SD and HD and the stream is totally smooth with CineMotion off. I can turn that feature back on and the choppiness returns, particularly noticeable on panning scenes. It may indeed have nothing to do with dropped frames but it certainly is something for folks to consider. Thanks for following up. It would be nice to get this fixed for all folks concerned!!


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