Instant Watch Help Center

Information

Here's the place to ask technical questions that you may have. Hopefully others will have answers, or if not, at least have similar problems we can discuss and troubleshoot.

Website: http://www.netflix.com
Members: 64
Latest Activity: 20 hours ago

Disclaimers and other info.

This isn't Netflix Tech Support, but even if you can't email them, there are several ways to contact them:

Netflix Customer Service directly @ 877-638-3549 or 866-716-0414.

TTY 1-866-402-2619

Contact Netflix on Twitter @Netflixhelps.

Post your question on the Netflix Discussion Board on Facebook

This is a group for members to share their ideas and experiences but there are no guarantees so take any suggestions at your own risk.

We aren't claiming to have any answers and recommend that you contact support for your IW Device at the source (Roku, Mac, Microsoft, etc). The creator of this site and members of the group take no responsibility if your PS3 sizzles, bursts into flames and fries your hard drive or TV.

Has your question already been asked and answered? Please do a SEARCH before posting a new thread, that helps keep things a little more tidy.

Enjoy.

Discussion Forum

Watch Instantly on Ubuntu 8 Replies

Hello, When I try to watch movies instantly on Ubuntu it tells me that my browser is not supported. Is there any way to fix this? Thanks

Tagged: ubuntu, linux

Started by Jared B. Last reply by Jonathan Evans 20 hours ago.

IE8 on Windows 7 9 Replies

I'm having problems with Netfix and Windows 7. I just got win7 the other day, so all of my drivers are up to date, and I've made sure that silverlight is installed correctly by going to MS's test pag…

Started by Jesse. Last reply by The Free 1 day ago.

What resolution does Netflix stream in? 7 Replies

I just bought a 32" 720dpi tv and hooked up my computer using the second DVI port on my graphics card. Before I used to watch movies on my 22" w monitor. I enjoy the bigger picture, but at the same…

Started by John A. Bailo. Last reply by Knaldskalle Dec 8.

Samsung Netflix Stream Freezes 5 Replies

I recently purchased a samsung bd-p1590 and have just started trying to stream movies through netflix instant play. Unfortunatley however, I have recently had a lot of problems with the movies freezi…

Started by Gilbert Douglas. Last reply by Erin Dec 8.

No Sound with Samsung Blueray 3 Replies

Yesterday I hooked up my Samsung Blueray with a wireless lan so that Neflix Instant Movies could play on my tv. I get picture just fine but no sound. I can get both picture and sound on my laptop but…

Started by Claudia Floyd. Last reply by Knaldskalle Dec 7.

problem with samsung Bluray 1590

after Netflix connects it shows no movies 0/0 in que when in actuality there are movies (3) in the instant que. Netflix blames Samsung, Samsung blames Netflix. Any suggestions what to do....I read ab…

Started by jay Dec 5.

Comment Wall

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Comment by wowwee123 on December 6, 2009 at 11:23pm: Silverlight player options for Netflix:

Can only be activated while not in full screen, but can be also be viewed while in full screen

CTRL + SHIFT + ALT + B - Bandwidth history

CTRL + SHIFT + ALT + D -Stats about the current download

CTRL + SHIFT + ALT + M - Diagnostic information - click the various options for more choices

CTRL + SHIFT + ALT + P - Player Info

CTRL + SHIFT + ALT + S - Gives you the option to choose the stream

Comment by Aces on November 22, 2009 at 11:59pm: This is from a post on Hacking Netflix:
Some users are reporting problems with Netflix streaming on the PS3, and NetflixHelps on Twitter is telling customers to make sure that 720p is selected in the PS3 settings. The menus on the PS3 can be confusing, so here are detailed instructions on how to make sure that 720p is set on the PS3:

1. Select "Settings."
2. Select "Display Settings."
3. Select "Video Output Settings."
4. Confirm your connection type.
5. Select "Custom" setting method.
6. Make sure that 720p is selected.

The resolution setting screen looks like this:

Here's the link to the post - PS3: Make Sure that 720p is Selected

Comment by MCWHAMMER on November 11, 2009 at 7:26pm: I am always quick to recommend @netflixhelps. Twitter may seem useless to uninformed people, but it's the greatest app on my computer. I can keep in contact with people just as easy as email, and for once, I get responses.

Netflix Helps is always quick to do just that. I applaud the guys who run that Twitter, because they probably have to respond to a lot of angry people in a days time. It's hard to always come across as polite within only 140 characters though.