"Jaali Note (1960)
4/10 Stars
A not very well made Bollywood film about a police inspector going undercover to infiltrate a counterfeiting gang. Whereas I've gotten somewhat accustomed to the musical interludes in Bollywood films they are…"
Instant Watch Help Center
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Here's the place to ask technical questions that you may have. Hopefully others will have answers, or if not, at least have similar problems we can discuss and troubleshoot.
Website: http://www.netflix.com
Members: 731
Latest Activity: yesterday
Disclaimers and other info.
This isn't Netflix Tech Support, but even if you can't email them, there are several ways to contact them:
Netflix Customer Service directly @ 877-638-3549 or 866-716-0414.
TTY 1-866-402-2619
Contact Netflix on Twitter @Netflixhelps.
Post your question on the Netflix Discussion Board on Facebook
This is a group for members to share their ideas and experiences but there are no guarantees so take any suggestions at your own risk.
We aren't claiming to have any answers and recommend that you contact support for your IW Device at the source (Roku, Mac, Microsoft, etc). The creator of this site and members of the group take no responsibility if your PS3 sizzles, bursts into flames and fries your hard drive or TV.
Has your question already been asked and answered? Please do a SEARCH before posting a new thread, that helps keep things a little more tidy. There are almost 300 discussions in the group and therefore, clicking on tags within a discussion for related threads, may help you to find your answer.
Received a streaming error message and looking for help on how to fix it? Before you start a new thread, please take a look at the Error codes and solutions - List for links to threads with solutions to common errors. If the error is not listed, then please start a new thread.
Here's a link for all the threads that a solution has been found.
When starting a thread, please add helpful tags too. This helps others to find the answers that they're looking for. [If not sure what tags to add, then just leave it blank and one of the admins will do it.]
Thank you & enjoy!
Discussion Forum
Streaming constantly freezes 2 Replies
I have streaming along with receiving movies by DVD. Some of the streaming movies are unwatchable because they just freeze.My Samsung player is fairly new and my cable service just updated.What is the reason for the freezing, and is it fixable?Thanks.Continue
Started by Chip. Last reply by Chip yesterday.
Sony Bravia TV Streaming freeze on HD only 10 Replies
OK, so I saw the post on freezing with Samsung BD players but thought this might be a bit different being a Sony TV. Don't want to hijack a post on my maiden flight :)Standard netflix streaming works great, HD stinks during prime time. Works fine after about 10:00 PM. HD streaming anytime before 10:00 PM will pause every 5 minutes or so while the stream downloads.I have a Sony Bravia XBR9 bought xmas 2009ATT Uverse internet speedtest.net clocks me at 5.9 down / 1.2 upThe TV is connected to my…Continue
Tags: solution, samsung, sony, hd
Started by KenZ71. Last reply by koziwun Jan 8.
Netflix not working on devices BUT working on computers
Since several weeks now we cannot connect via our devices to Netflix but via the laptop and pc no problem.. Any idea what is wrong ?customer service number where we live does not show. (Curaçao Caribbean) I cannot call Netflix. Continue
Started by Bones Dec 30, 2012.
Android phones - Netflix app
Hello everyone! It has been a while since I last popped in here. How are you all doing?I'm currently on the HTC EVO 3D, and I'm noticing that the download of the front app takes precedence over the actual playing of a title. This, for me, is slowing down playback. Are you using the app on your phone and experiencing this issue too?Also, why do we need all those pictures necessary to be downloaded each time loading up the app?I brought this issue to a Netflix rep and he agreed with me that it is…Continue
Started by wowwee123 Nov 25, 2012.
Slow and choppy playback with Sony BDP-S570 Blu-ray 149 Replies
Recently purchased a recently released wifi capable Sony BDP-S570 Blu-ray player, which has wifi and Netflix. I thought this would make our Roku redundant. But so far, Netflix playback is terrible. I have the latest firmware and my network and internet connections are very fast. And playback on the Roku always was and still is nearly flawless. The Sony will buffer and load endlessly and I'll switch to the same movie on the Roku and it will play fine. They are sitting right next to one…Continue
Tags: choppy, playback, sony, bdp-s570, bdp
Started by Mig. Last reply by garne2t Sep 26, 2012.
Sony BDP-470 wired connection, Constantly a problem anyone else? 2 Replies
Hello new to the forums, wondering if anyone else on a Sony device has had similar problems. I bought a Sony BDP-470 in 2010 which seems to always have streaming issues. Some times it's decent other times beyond frustrating to watch anything.After numerous calls and frustration some time last year, I was told there was an issue with the Sony back end server as this device goes to Sony first then Netflix.Starting a couple weeks ago, no mater what I stream it stops usually about 15 - 20 minutes…Continue
Started by Comfortablynumb. Last reply by Comfortablynumb Aug 8, 2012.
Netflix Canada on Samsung BD-5500C 5 Replies
Hi Move Fans, this is my first post here.I've been watching Netflix.ca for about 19 months now on my Samsung Blu-Ray player. The quality and reliability has been really great. Content a bit lacking in Canada compared to U.S. of course, but there's enough to keep up interest, and if necessary I can always connect the laptop instead and watch Netflix.com if there's anything I really want to see from the U.S. site.But a few of the quirks in the Netflix client on the Samsung Blu-Ray player have…Continue
Started by TJames01. Last reply by seaguy Jul 21, 2012.
autoFlix screen resolutions and screenshots. 55 Replies
For those of you that don't know, autoFlix is an app that when installed, will autoPlay the next episode in a series when an episode finishes. I've been hard at work making autoFlix compatible with all computers and resolutions. Since I have a limited amount of machines to test on, I'd like to start a thread where users can post if autoFlix isn't working, then upload a screenshot of their Netflix screen(with the "Play next episode" button showing) with their resolution. You can also post if it…Continue
Tags: netflix, program, streaming
Started by JasonStallings. Last reply by JasonStallings Jun 25, 2012.
Solution to Silverlight Error Code 8352 (80% Probibilty) 9 Replies
This may solve the Error Code 8352 and maybe other BLACK SCREEN problems. In my first blog I was still stumbling in the dark. Now at least I’m feeling my way around.It appears that the problem starts with an interruption stream of the movie that isn’t being cleared on the Netflix end. You are allowed six DEVICES to view movies on. If whatever it is that clears the stream doesn’t work right a new device is started. It could just be another instance of the same PC or other device. At any rate,…Continue
Tags: error, Netflix, Silverlight, code, 8352
Started by Donald I. Last reply by FM Jun 20, 2012.
Complete System Requirements error 1 Reply
since a new Microsoft update, I am unable to watch anything on netflix. Every time i try it keeps going to a screen saying I need to meet the system requirements.This list includes:Windows XP with Service Pack 2, Vista or Windows 7Internet Explorer 6.0 or higher; or Firefox 3 or higher; or Chrome 7 or higher1.2 GHz processor512 MB RAMI personally use Xp service pack 2, latest Firefox and Chrome, 2.4 Ghz processor, and have 4.00 GB of ram. I pass all of the requirements and yet I still have no…Continue
Tags: Requirements, System, Complete, Netflix
Started by moniki. Last reply by Locutus Borg Jun 16, 2012.
Comment Wall
Comment
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Comment by wowwee123 on May 7, 2012 at 3:33pm -
NOTICE.. autoFlix is no longer free. It now costs $5.
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Comment by wowwee123 on March 12, 2011 at 6:05pm
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UPDATE on Auto Play:
autoFlix.exe is working again and here's the link to download the updated program, thanks to Jason Stallings.
For more information and to check out the latest updates on this, link here. [Also click on "Follow" (at the bottom of the discussion, if it's not already, to receive the latest updates.]
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Comment by wowwee123 on November 13, 2010 at 1:56am
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I'm trying out an experiment; there are quite a few questions that have not been answered or dealt with, and am trying to get to these. Some are more than a year old and others from early 2010. For more information please take a look at this thread.
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Comment by wowwee123 on November 6, 2010 at 7:07pm
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Comment by wowwee123 on October 12, 2010 at 5:54am
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Here's a great script to make watching Netflix streaming titles even more enjoyable!--autoFlix by Jason Stallings. Download the script and run it when you're ready to watch more than one episode of a series; the script will automatically click "Next Episode" for you. Just make sure that the Netflix movie screen is in FULL SCREEN for it to work effectively.
Have any features that you would like to see added to this? Have any questions or issues (found a bug) with it? Post them all here.
Enjoy!
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Comment by wowwee123 on July 2, 2010 at 5:59pm
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Silverlight player options for Netflix:
Can only be activated when not in full screen, by clicking in the "video area" but can be also be viewed while in full screen.
CTRL + SHIFT + ALT + B - Bandwidth history
CTRL + SHIFT + ALT + D -Stats about the current download
CTRL + SHIFT + ALT + M - Diagnostic information - click the various options for more choices
CTRL + SHIFT + ALT + P - Player Info
CTRL + SHIFT + ALT + S - Gives you the option to choose the stream
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Comment by wowwee123 on January 31, 2010 at 3:45am
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All links posted here in the comments, are being reposted in this thread, and removed from the comments section, this way, it will be all in one place, and easier to find.
Please continue to post links to various sites, here in the comments or in the thread, and it will be updated accordingly.
Thank you!
P.S. The comment wall will be cleaned up occasionally.
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Comment by wowwee123 on January 7, 2010 at 11:48am
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It's always a good idea to call Netflix Customer Service for issues with your system, as they have the personnel to deal with all the different systems. If they cannot help you, they can then advice accordingly on what to do next.
Of course, posting here, the issues involved, that you called NF Customer service and the steps necessary to do, will help the next person to know what to do too when they have the same issue as you.
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Comment by Aces on November 23, 2009 at 12:59am -
This is from a post on Hacking Netflix:
Some users are reporting problems with Netflix streaming on the PS3, and NetflixHelps on Twitter is telling customers to make sure that 720p is selected in the PS3 settings. The menus on the PS3 can be confusing, so here are detailed instructions on how to make sure that 720p is set on the PS3:
1. Select "Settings."
2. Select "Display Settings."
3. Select "Video Output Settings."
4. Confirm your connection type.
5. Select "Custom" setting method.
6. Make sure that 720p is selected.
The resolution setting screen looks like this:
Here's the link to the post - PS3: Make Sure that 720p is Selected
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Comment by MCWHAMMER on November 11, 2009 at 8:26pm -
I am always quick to recommend @netflixhelps. Twitter may seem useless to uninformed people, but it's the greatest app on my computer. I can keep in contact with people just as easy as email, and for once, I get responses.
Netflix Helps is always quick to do just that. I applaud the guys who run that Twitter, because they probably have to respond to a lot of angry people in a days time. It's hard to always come across as polite within only 140 characters though.
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