Carmen n'ha Lydia's Page

Don't know if anyone else is pissed about this, but I really hate that items are marked "available now" when they are not, really.

When they are not available in our home hub, they must be shipped from other hubs, and while this is happening, nothing else moves.

I really think that customers should have a choice as to whether they are willing to wait for things to be mailed from elsewhere, or whether the home hub should skip the unavailable and proceed to the next movie in the queue, while contacting sister hubs to have the requested item mailed to THEM, before posting it as available on our queues.

When I brought this to the attention of a customer rep on the phone a couple of weeks ago, she mentioned that many customers have requested the same thing, but so far nothing has been decided about this matter, saying that maybe this is too complicated a thing to program Netflix's computers with, though, on the next breath, she told me that from Monday to Wednesday, the computers don't skip to the next choices, but on Thursdays and Fridays, they do... seems to me that this is not more complicated than what I would like to see happen, along with many others. Any ideas on how we can make Netflix give us a choice as to whether we can have a choice on this matter?