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Dan B.
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How to retrieve Netflix queue after account cancellation
10 Replies

So I cancelled my account and I realized that I didn't save my queue. Is there a way to get the list of movies which I still had in my queue the day I cancelled?Thanks!Continue

Started this discussion. Last reply by TeejL Oct 26, 2011.

 

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TeejL replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"Yeah, that's the response I got when I called again and with a bit of a tweak to my search via google, I discovered that they actually had a really big issue with this back in July. Makes me feel a bit better that I'm not alone and I…"
Oct 26, 2011
Janes'_kid replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"Computers, even those used by Netflix do occasionally just loose things. A year or two ago they lost a couple of years of my "see complete history" at the bottom of the "rental return" file. Perhaps they did in fact just lost…"
Oct 26, 2011
TeejL replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"I do not mean to bump such an old thread, but it's the closes I've gotten to having my question answered about this issue. I've called customer service once and was told that my queue is permanently gone but I know that cannot be for…"
Oct 24, 2011
Red Harvest replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"The information on file for your account (queue, movie ratings, etc) are stored for 2 years after cancellation. Your queue definitely exists, you just won't be able to access it unless you restart the account. I would avoid restarting then…"
Jan 13, 2010
Nicole replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"When I moved to the UK for a bit I cancelled my acct, and when I came back to the States I reactivated it and everything was just as I had left it. Granted that was a few years ago (2007) and many changes have been made to the layout, but I think…"
Jan 13, 2010
beeswax replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"Ooh. Probably. Is your queue worth the lowest Netflix rate? (That would be $4.99 plus tax.) Or maybe it is time to throw yourself on the mercy of NF customer service. They're very nice, and if they can help you they will. 1-866-716-0414…"
Jan 13, 2010
Dan B. replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"If you re-activate and you re-cancel, will it charge the credit card right away? I don't know if there's any time between re-activating and possibly cancelling ...I thought it's an immediate charge for the upcoming month?"
Jan 13, 2010
beeswax replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"Maybe you should try "re-activate" and then "re-cancel" once you've looked at the queue? If it wasn't deleted (eek)? I actually don't know, but that is what I would try."
Jan 13, 2010
Dan B. replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"I think I cancelled it...I can actually go back to Netflix and log in again and it prompts me to re-activate my account. I can't see my queue just by logging in and without re-activating; is there a way to do it? Thanks!"
Jan 13, 2010
Knaldskalle replied to Dan B.'s discussion 'How to retrieve Netflix queue after account cancellation'
"Canceled or put on hold? If you canceled there will be no trace of your queue - at least as far as I know. If you merely put your account on hold, it's still there."
Jan 13, 2010
Dan B. is now a member of Netflix Movie Fans
Jan 13, 2010

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