Erick G's Discussions
Cracked Blu-Ray Movies
Replied Jun 23
Cracked Blu-Ray Movies
Replied Jun 23
Damaged Blu-Ray Discs
Replied Jun 10
Erick G's Page
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I doubt he's just dropping them in the box hard enough to crack them.
I read a post years ago about damaged DVDs (not Blu-rays.) Somebody said, "Have you ever seen how your (over)stuffed the carrier's bag is when they leave the truck?" That put a l…
I talked to a manager at the post office, he was shocked by this report of broken blu rays. He said they have had no reports of this in our area and said they get sorted just like the rest of the mail and regular dvds. He even talked to the delivery…
Odd that I get 6/7 bad discs, complain and then now I start getting good blu ray discs.
Maybe NF brought the frequent damage issues you (and your neighbors?) reported to the attention of your local post office and now the PO is being more careful w…
Odd that I get 6/7 bad discs, complain and then now I start getting good blu ray discs
You mean complain here? Just a coincidence. Netflix doesn't have info on you unless you choose to post it here - and you chose not to.
Way to take one for the team! I wanted to update, the last 4 movies I have received were fine. Odd that I get 6/7 bad discs, complain and then now I start getting good blu ray discs. For now it has been straightened out but I have my doubts about ge…
They have the audacity to say it happens very infrequently, try 6 out of 7 of the movies I have received were unplayable
I have never received a broken blu-ray disc in over a year of subscribing to blu-ray.
so if they are that fragile maybe you sho…
Actually they send out coasters to their customers.
Say what you will, it's the best damn coasters-by-mail service around!
I'm sorry to hear that you're going through such a tough time with Blu-Rays. That shouldn't be the case, but it is, apparent…
Confident they will fix the problem? I just signed up and I'm receiving broken blu-ray movies left and right, 6 out of 7 to be exact. You don't think it is a netflix problem? They are supposed to provide a service to me and cannot deliver, so I woul…
Include me in the mix, 6 out of 7 blu rays were damaged and unplayable (all the way through the movie) customer service keeps sending me more broken ones, thanks netflix way to look after your customer! Charge me more for blu ray and then get me stu…
I've called twice for this problem and they keep sending me more broken blu ray dvds. I also asked the customer service rep how they were handling resolving this. He said at this time they are not but always take customer feedback into account. I re…
A follow up, I received my "replacement blu ray discs" both of which were cracked on the edge just like the others. I'm losing all faith in netflix as a customer. I called them yet again and they basically said sorry, blu rays are fragile and we wil…
Lets make a format that costs twice as much as the DVD format and twice as likely to break! Another great idea brought to you by Sony.
I'm not sure it wasn't intentional... Built-in obsolescence?
Just got off the phone with them, they said they know this is an issue and will send me more movies off of my queue to make up for it. Not exactly the resolution I was hoping for as likely I'll just receive more cracked blu ray DVDs but he did menti…
Have you contacted Netflix at all about this issue?
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