Releasing This Week page broken.... sigh

[David]

I have a fairly relaxed attitude towards renting from Netflix If it is a new release that I am not terribly passionate about I put it at the bottom of my queue and move it up when I am in the mood, but I have it there to know it is available. If I really want to see it I put it in queue and towards the top of my list, or at the top, but populate behind it with movies that are listed as available and I wouldn't mind as an alternative, so I am not disappointed. At least once a week I get a happy surprise in my mail box and I am good.

I have a nice Sunday Morning routine. I sleep in. I put on the TV or a DVD (if what is on TV sucks). I make myself some breakfast and a nice cup of coffee. Then I log-in to Netflix and look at the Releasing this week page. When it went away before I spent weeks talking to customer service and being told a) that with enough complaints it will come back, or b) tough shit, only 10% of all users ever used that page so stop crying and get used to us telling you how to look at new releases. Eventually I was told about the hidden link and have been happy ever since. This morning I clicked on the link and it is still last week's list.

At first I was pissed, but with their recent issues, maybe it is just delayed. At best, maybe there will be a note on the forum pages. I come here, there is nothing. If there is a problem, why won't they tell us. If they are going to discontinue it, why don't they tell us. And which one of you people who unflaggingly support the removal of the Releasing This Week for the certifiably ignorant and unhelpful New Release page are actually Netflix plants come to tote the company's propoganda? Until recently I had never heard that their decision was for our best interest to make sure we had better access to new releases by making them harder to know about, thereby lessening their renting. Is that the new Netflix party like, Sieg Heil?

[Adrian]

The RTW page updated this morning. Apologies for the delay.

[The Real Uncle Bob]

yay! Now get Mannequin 2 on IW.

[ColdOne]

Too late. My Sunday has been completely ruined and it's all your fault, Adrian. Since there is no other way to get a list of new releases, I plan on canceling my account if this page is not updated by 12:01 GMT in the future. So there.

[Orlando]

...where is this secret link you are tlking about? I (and I'm sure everyone else) would like to know.

[Michael]

I know that the page has been fixed and everyone has voiced their complaints, but I had to add my own issue. I've called and emailed them over the loss of RTW page and the addition of the worthless Home page, I mean who cares what the rest of Atlanta is watching, and the New Releases page which now offers popular films of last year(I'm not kidding). The last time I got a very rude person on the phone (I want to say his name was Ben but I could be wrong) who blatantly told me to go to another company, because he's never seen a single complaint about the new site. I hung up and was furious then found probably half of the comments were negative about the new site (either its features or design) and immediately called back. I then spoke to a nice guy named Steve who told me that I was correct about the problem and even confirmed my theory of the removal....most of y'all have already given that reason somewhere in a thread. I don't like the fact that I pay for a service that I now have to hop through hoops to use...I'm in customer service and this is not service if the customer has to work for it...sorry, my personal issue. I did shrink my usage down from 3 to 1 unlimited, because I hate the new site, but I have little choice out there...